{"id":14319,"date":"2024-05-14T10:18:37","date_gmt":"2024-05-14T10:18:37","guid":{"rendered":"https:\/\/www.stoneshot.com\/learn\/?p=14319"},"modified":"2025-06-18T06:56:32","modified_gmt":"2025-06-18T06:56:32","slug":"microsoft-dynamics-user-authentication","status":"publish","type":"post","link":"https:\/\/www.stoneshot.com\/learn\/integrations\/microsoft-dynamics-user-authentication\/","title":{"rendered":"Microsoft Dynamics User Authentication"},"content":{"rendered":"

StoneShot Authentication<\/h2>\n

The first step in using the StoneShot application is to authenticate as a user. To use the full functionality within Dynamics you will need both a StoneShot and Dynamics login credentials. This authentication only needs to take place the first time you use the application.<\/p>\n

    \n
  1. Open CRM on your browser and click your group in the top left<\/li>\n
  2. Click the StoneShot Application<\/strong><\/li>\n
  3. From the StoneShot Application, click My Account<\/strong> on the side pane (left of the screen)<\/li>\n
  4. Enter your login credentials (your email address) if requested<\/li>\n
  5. You may need to refresh your screen a few times (by pressing F5 or the refresh button, see below) for the authentication to complete
    \n\"\"<\/li>\n
  6. If you are using the Chrome Browser and authentication does not complete, please follow the additional steps in the Troubleshooting section below<\/li>\n<\/ol>\n

    \"\"<\/p>\n

    Troubleshooting<\/h2>\n

    If you are using the latest version of the Chrome browser (v91 or greater) you may need to enable cookies for the StoneShot integration to work.<\/p>\n

      \n
    1. Open CRM within the Chrome browser<\/li>\n
    2. If cookies are disabled for CRM, click the Eye icon to the right of the URL (top right of the screen). (The icon will be crossed out if cookies are disabled.)<\/li>\n
    3. Click Site not working<\/strong>\u00a0on the pop-up message<\/li>\n
    4. Click Allow cookies<\/strong>\u00a0on the next page<\/li>\n
    5. Cookies should now be enabled for Dynamics CRM and StoneShot<\/li>\n
    6. Follow the steps at the top of this page under StoneShot Authentication<\/strong>\u00a0to complete the authentication of your account<\/li>\n<\/ol>\n

      \"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

      StoneShot Authentication The first step in using the StoneShot application is to authenticate as a user. To use the full functionality within Dynamics you will need both a StoneShot and Dynamics login credentials. This authentication only needs to take place the first time you use the application. Open CRM on your browser and click your […]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[66],"tags":[],"class_list":["post-14319","post","type-post","status-publish","format-standard","hentry","category-integrations"],"acf":[],"yoast_head":"\nMicrosoft Dynamics User Authentication - The Learning Site<\/title>\n<meta name=\"description\" content=\"Learn how to set up Microsoft Dynamics user authentication in StoneShot. 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